General info


In case you would like to exchange your purchase for another size or color send us an email on contact@herskindofficial.com, so we can make sure that your desired size or color is available. Fill out the exchange form provided by email and return the product to the return address on the package.

In case you would like to exchange your purchase for another size or color or you would like a different product, we simply ask you to return your original purchase and then purchase the new desired product at herskindofficial.com

Returns and refounds

If you wish you return your order, please fill out provided return form and use the attached return label which is included in the package (only possible in the following countries Belgium, Denmark, Ireland, Luxembourg, Poland, Sweden, Germany and Austria). Please note that we will charge a fee for the use of this label of total 39 DKK (5,2 EUR). We will deduct this amount from your order when we have received your package.

Upon return of your item, please note that we will not refund the shipping costs. If you want to exchange your item, please return this to us and place a new order at online with the wanted item. We can only refund the money back to the same card used when purchasing the item.

The returns form is normally found on the delivery note which comes with your order along with the item/s you've ordered. If for any reason the returns label is missing, damaged or you need an additional form this can be downloaded and printed from the below link.

Where can i find our retailers?

Please write us at contact@herskindofficial.com

Shop from US or Canada

If you live in US or Canada, please visit our webshop at https://birgitteherskind.shop

Order questions

Order confirmations

Once you have completed our purchase, you will receive a confirmation e-mail containing your order details.

If you don't receive a confirmation e-mail, please check your spam folder. If you still can't find it, please contact us.

Cancel or change order?

If you wish to cancel or change your order, please contact us within a few minutes of placing your order on +53 53 03 55 or via contact@herskindofficial.com

Unfortunately, once we begin processing your order, you will no longer be able to cancel or change it.

How fast do you process my order?

Orders placed before 12 pm Monday - Friday are usually shipped the same day.

Shipping and delivery questions

How fast do you deliver?

Denmark 1-2 days
Europe 1-3 days
Norway & Schweiz 2-4 days
Rest of the world 3-5 days

Who is currier?

All orders worldwide are shipped with GLS. To track your order,
please access the link provided in your shipping confirmation email.

Returns questions

How to return?

1. Print the formulare
2. Fill in the required infomations
3. Place the form together with your return items and send the package with the return label

We ask that the items are returned clean, unworn, unused with hang-tag (s) and in original polybag. If the returned item (s) conform to our requirements, the money will be refunded within a few days.

Return address

Please send back your package to our warehouse at the following address:
Systemtransport A/S, Att: Herskind, Transportcenter allé 19, port 3-9, 7400 Herning Denmark

Return to parcel shop?

No, please send back your package to our warehouse, we can’t pick-up packages at parcel shops.
Systemtransport A/S, Att: Herskind, Transportcenter allé 19, port 3-9, 7400 Herning Denmark

No return label found in my parcel?

Please note that return labels are only possible in the following countries: Belgium, Denmark, Ireland, Luxembourg, Poland, Sweden, Germany, and Austria

For how long can I return purchased items?

You can return your order within 14 days from the day you receive the package or the package hits your chosen parcel shop.

Money back

Your money will be refunded within a few working days as soon as we have received your package at our warehouse.


Wanna become a retailer?

Please contact us at contact@herskindofficial.com

Wanna collaborate?

Please contact us at ah@herskindofficial.com


Please contact ah@herskindofficial.com


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